We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your physiotherapy appointment. This allows us to offer the time slot to other clients who may be waiting. Cancellations made less than 24 hours in advance will incur a late cancellation fee or result in the full appointment fee being charged.

We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your massage appointment. This allows us to offer the time slot to other clients who may be waiting. Cancellations made less than 24 hours in advance will incur a late cancellation fee or result in the full appointment fee being charged.

Cancelling a class: At least 10 hours in advance to avoid a late fee or losing a credit.

Cancelling a course: At least 48 hours in advance to avoid a late fee or losing your space in the course.

If a class/course is full, you can join the waitlist—we’ll notify you by text or email if a spot opens up. Be sure to confirm promptly if offered a place and please make sure when reserving a waitlist that you can make the class if given a space.

Cancellation policy for Workshops & Events differ depending on the instructor facilitating. Workshops carried out by in- house instructors have a 48 hour cancellation policy; Cancellations within 48 hours are non-refundable.

Workshops carried out by National & International instructors will be eligible for a 50% refund if cancelled up to 1 week prior to the commencement of the Workshop, any cancellations beyond this period are non-refundable.

All Workshops & Events are non-transferable and any class/course passes cannot be used to book a space.